The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
In the rare event that your order arrives damaged, please contact me immediately and provide pictures of both the item and the packaging. Claims will need be filed with USPS https://www.usps.com/ Limited assistance with these rare cases will be provided on an individual basis.
Should you provide a non-existent address or PO Box address, your package will likely bounce and should come back to me. If this occurs, please contact me right away, so I can be on the lookout for it. It can take up to 2 weeks for a package to bounce back to me. Contact USPS https://www.usps.com/ to assist in moving the "bounce" process along. Limited assistance with these rare cases will be provided on an individual basis. To have your order shipped to you at a correct and active mailing address, you are responsible for the additional shipping charge at the current shipping rate. Shipping costs will vary based on your necessary timeline.
Claims are to be made with USPS https://www.usps.com/ In the rare occasion of this happening, limited assistance may be provided on a case-by-case basis.
Botanical Essential Oils do not act the same way as Fragrance oils. They are far better for you because they do not have any harsh chemicals, but their aroma|fragrance will not last all day long. This is due to their lack of chemical fixatives, which are also linked to allergic reactions, headaches|migraines, and possible hormonal disruptions. All my aromas|fragrances are created using 100% pure essential oils. No alcohol produced, fragrances containing phthalates, or synthetic fragrance oils are used.